ebikemotion error codes

Most battery systems use a generic programmed BMS, this only allows cell balancing at the top end of the cell voltage. We showed the basic electric bike error codes, which can help you to get the exact issue. (801) 364-0344 If code persists, test with a new controller. Bosch Active/Performance Line Charger Manual. You could lower the amount of assistance offered slightly. Upon opening the app you will then be asked to enter your email address and password. After google searching some I found a site that is not Orbea which explain this code as "Active balancing circuit" and told me to "Allow to charge until the error disappears (around 3 hours). If you stop pedalling then the bike will also come to a stop. Please let me know how to get around these problems, Hi I have recently bought an Orbea 20M and have tried many times to open an account but I just cant seem to manage it it just keeps say that I dont have internet connection when I no I have or it just says its has a problem , can you please help me, many thanks Peter, My wife has trouble working out which power level she is in on her Ribble. Is the battery and /or motor replaceable? I havent ridden it at all so is there a faulty sensor in the hub? Electric bike error codes are manufacturer-generated values that represent a particular fault in the bike. f. Turn on the . Check the connection from the controller to the motor. I am delighted with the machine super fit. 0000001809 00000 n The controller reaches its maximum level to tolerate the temperature indicated by. Read her story here. Red triangle with a message but I cannot read it because of my eyesight is poor up close. Engine maps allow the rider to adjust the maximum amount of power put out at each assist level. At this time, you should open the eBike app from your smartphone and can get the detailed error description. Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. We recommend an iPhone 5S or newer, as well as Android 5.0 or newer for a smoother experience. Check out my gear on Kit: https://kit.co/kobEVisionFor the SMLRO ebike or any ebike with a E07 or sensor error, this is the fix :)Honeywell sensor: https:/. Have you tried the recommendation of charging it for a while? . Weighing in at just 3.5kg for the ENTIRE system. Users can select a point on the map and either add it as a midpoint to your route or as your final destination. I never got an email and I can create an account. Within 1 mm of the speed sensor and the smooth side of the magnet should be facing the speed sensor. Loosen the controller and re-plug the hall sensor plug. This issue leads to wear and tear. Though this is not currently offered further development of the app will provide GPS navigation aids. Light Blue - If you are using the companion app and receive a notification on your phone the LEDs will briefly illuminate a Light Blue colour. Solution: The best way to solve this is by loosening the controller to unplug and replug the hall sensor plug. Restart the eBike System. Speed or Torque Sensor Error The speed or torque sensor errors can get some errors as they have been overused. Combine this market-leading weight with a 250w motor and you have the perfect blend of power vs weight. Got a new Ribble e-bike and want more assistance with how exactly it works. 0000002237 00000 n 0000003701 00000 n Is the motor restricted to 15mph here in the US? Sunday: Closed. Change the state of the Demo Mode to Activated mode. Sunday: Closed, 1352 White Pine Canyon Rd With a computer, you can reboot it. Un coup d'il au manuel d'utilisation complet du systme Bosch ebike rpertorie 60 codes d'erreur diffrents avec leurs causes et leurs solutions - ils s'appliquent galement au moteur Bosch de 4e gnration, la nouvelle Performance Line CX 2020. Charge the battery with the original Bosch charger based on the information given in the Bosch's instructions. Solution: Change your bike battery by calculating the necessary voltage (not more, nor less). The bike and hub driven motor drive system components are IP54 rated so are protected against splashing but not full immersion. If error persists try a new charger. A companion app is also available to download which displays such details on any smartphone. It uses a widget technology and allows users to completely set up the information they need to see. Restart the eBike System. Avoid large power demands while this error is active to prevent deterioration. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. After looking at online documentation it looks like it means there is an error so I downloaded their app to try to find out and indeed it told me it was an error: BMS 201 Im Balance. This video above details how to set up the Ebikemotion app, pair it to your bicycle, and basic overview of how to navigate the app. Also the PAS wont kick in on level 4 or 5 So, you can optimise your training programs and view route data after each and every ride. Certain models of electric bikes with flat handlebars will come equipped with a handlebar-mounted control unit in lieu of the top tube button. Getting error codes are something that no rider wants to see. But why did she turn to an e-bike? Looking for inspirational places to ride? Usually, an ebike light will be flashing, displaying error codes as a warning to bikers that something is wrong with the system and needs fixing. If you wish to bypass the first 2 levels and go straight to full assist you can of course cycle straight through the levels. Of course, using a lower level of assistance or being judicious with the max assistance results in more range. Contact your eBike dealer. Saturday: 10am5pm I was named his supervisor and certainly want to help! This subscription is good for eight total maps, with a map totaling one complete state. If thats true I cant understand how you can interpret the meaning of the colors on the iWoc ONE when you are using any particular mode. I spoke to the dealer and he said there should be an error message posted. This colour indicates the amount of battery charge that is available to use. Switch off the eBike System. Replacing the, Why would you consider upgrading electric bicycle battery from 48v to a 52v battery, Health and the environmental benefits of ebikes. At least one hall sensor wire of the motor may be damaged or disconnected. This article gives you more insight on how to fix electric bike error codes with some quick solutions. The IWOC ONE controller found on e-road bikes like the Orbea Gain, the Pinarello Dyodo, and the upcoming Colnago E64 eschews a full display for a single button with colors that indicate battery life, pedal assist levels, and more. Simply plug the bike into a household socket using the supplied charger and cable. Sign up forin-stock updates and discounts! 0000007449 00000 n Check for any blockage or tear. At which point the LEDs should turn white and then release. Check your battery voltage. Same issue with Cannondale Treadwell Neo, new bike, first charge, unusable - it goes back to the store. hb```b``c`e``9 l@1Oi"aKL"E?TWWYoPzznCV mNGE2yj I^q.:d5l!HJzY?35;f8\IX!1hLe+8'e? But you should be able to fix common and minor faults in no time by following the guides above. Sounds like only a problem with the app, and nothing to do with the battery or drive system. Our aim is to simplify the instructions to make riding your new e-bike as easy as .well riding a bike! If you are new or planning for purchasing an electric bike, then this guide is for you. EBM Explained 50 pts. Temperature too low during use. Well, let's say, for example, you find that the Medium (level 2) assistance setting is providing slightly too much assistance. Swipe right to left to switch between speed and map display. Firstly, you will need to download the app from the Apple Store or Google Play Store for Android. If the battery prongs are not lined up correctly, the electrical circuit wont be complete. Too high current voltage to a battery pack. I need to update this post. Hello dubman. The sensors of the battery pack got damaged. Ebike Conversion Kits-Ebike Batteries-Ebike Accessories-EbikeCables and Spare Parts, All comments are moderated before being published, A short sentence describing what someone will receive by subscribing. Bosch Performance Line Nyon Owner's Manual. Literally, all you need for a pedal-assisted ride at your fingertips. Elizabeth Davis. Start Activity tracks and logs your riding data similar to Strava. 0000003817 00000 n Check to find out if anything is blocking it or not. Error in the communication with the Remote control. Every error code outlines different issues with the bike. You can specify a maximum heart rate limit and when this threshold is reached the motor will automatically kick in to provide assistance. Here is the issue: after the ride I review my activity but I don't see any error message. Note that in waterproof kits the PAS and the throttle are connected to each other and the speed level can not be set separately. You will need to return under warranty to a dealer that has the required cable. 107 0 obj <> endobj Title: VF - MAHLE - iWoc ONE - Quick User Guide (EN-ES-DE-FR-IT-PT-NL).cdr Author: David Tardon Barros Created Date: 2/11/2020 10:51:18 AM We use cookies to ensure that we give you the best experience on our website. Also, with the help of the eBike app, you can see the details errors. As Jaxx says, the ebikemotion app can be a bit buggy. So, having decided on the hub drive motor, one system stood out above all others. 0000001387 00000 n What is the life expectancy of the battery? We have looked at the chart of errors on this site. The Addict eRIDE 20 is the base model at 3,999 and comes with a mix of Shimano Ultegra and 105 mechanical. Hey David. 6YVL. Regards, You may not get power if any of those are bent or do not contact properly. Yes, by default each motor map is set to 100%. We fully advise new bike owners to experiment with the settings for each level to find what works for them. Error codes tabled below could be different from ebike motion error codes. 204. If pressed again the unit will vibrate twice to let you know that no assistance is being offered. Charge the battery within the appropriate temperature ranges. Hello, this is Evan Larry. If the error persists, disconnect the accessory. Improper connection between the display and controller-. Pink Flash - There is an error in the system. Thus, this article will show you the electric bike error codes in detail. Same issue, got a new cannondale treadwell and after first charge got the pink lights. This invaluable tool raises the interaction between bike and rider to a whole new level. Short curcuit at power output. Seller claimed it was a faulty PAS (Hall effect) sensor, but it was something more obscure (Phase III connection error: Erorr code 24), which sounded more motor like to me. If you are connected to the app an error code will be displayed. I created this site, eBikeBuster, to guide people, who are new to an e-bike and dont have proper knowledge about its tools, accessories, and maintenance. Then check input voltage (P03) through your LCD Display parameters. Usually, errors occur when the sensor becomes unable to calibrate correctly. The temperature sensor of the controller has been damaged or disconnected. Devices that are Ant+ only are NOT supported. Ebikemotion Support Section Videos listed below require a Cycling Prophet account Click the owl icon to create an account if you don't have one already Introduction To Ebikemotion 50 pts. Turn compatible lights on/off (if fitted). Is the amount of assistance supplied by each individual assistance level configurable? you have Bluetooth enabled on your phone. I went for a ride until I got the battery down to 85% and as soon as I connected it back to the charger the error went away. Connect the bicycle to the Dealer APP and check the battery temperature. 0000010427 00000 n Check for silicone interference, corrosion damage, or loose or damaged cables. Unplug brake pads, and to check each brake, restart the bike. My bike (SLMRO) has a max speed limit of 22km set on it which I want to remove. 0000001285 00000 n Save my name, email, and website in this browser for the next time I comment. Had to take it back to Evans and they changed it for a new bike (after a two week wait and a second trip to the store). Solution: Try reconnecting the plugs while checking that none of the pins is bent and everything is connected correctly. How does the range extender connect/fit? 02. So long story short I am getting a motor sensor error when I try to use my throttle. The Mahle My Smartbike App in Motor Maps shows 3 (three) standard modes Eco, Urban and Sport. Short press the button to set the LEDs to flash. Is there a site to buy parts for MZZK E Bikes? The Ribble Hybrid AL e was selected for an Editor's Choice award in 2020. If not then maybe the button is defective. Fatal Error. Press again (whilst it is flashing) to advance to the first assistance level (Green). However, when it gets steep you may just need to crank up the power to keep pace with the group or conquer the climb. If you reached this page while searching for other errors, here are some links that might help: Tap the three horizontal bars on the top left to open it, tap anywhere outside of the menu to close. Want to learn how to get the most out of your electric bike battery? You will need to take it to a dealer that has the necessary cable. I typically charge 80-99 percent right before use but I do charge overnight (8+hours) about once a month to balance out the cells entirely. David is the owner and the main Author of this site Electricalwheel. Just like any other machine, electric bikes break down. What type of battery is it? It's very frustrating that my shop only has the ability to update firmware. Update files are available for remote repair, please contact CSG warranty. How do I charge the battery? Yes, though the motor will only provide assistance up to 15mph, at which point (by law and as with all e-bikes in the UK) the assistance will cut out. Ensure that the throttle is released and try again. Try disconnecting and reconnecting the motor cable. Monday - Friday: 9am - 4pmSaturday - Sunday: Closed, Then check input voltage (P03) through your, And Error code 07 does not always indicate a hub motor problem. Check that the charger is in good condition. Orbea Gain M30 features an upgraded MAHLE Ebikemotion X35 Plus rear hub motor and an integrated Ebikemotion battery unit. How do you then select an assistance level? Each of which offers a slightly different power configuration for each resistance level. In a similar vein, smartwatches are incompatible with the app if you require heart rate functionality. For instance, if it is a less challenging climb, you may not need maximum assistance. He successfully installed parts and battery. Communication error issues can cause while there is an error between the controller and display. Once logged in, the three lines on the top left reveal your menu, featuring: Monitor, Start Activity, Navigation, Common Destinations, Last Position, Activities, Download Maps, and Settings. These kits are easy to install, you should only screw the battery holder to the frame, put the battery in and connect to the bike the same way the charger does. Current sensor of the controller becomes damaged or disconnected. If the problem persists, contact your eBike dealer. Ranjit. 03. Allow the battery to heat up slowly in a warm place. 500 miles on bike. Sign up for in-stock updates and discounts! Same as above but this time with the top tube mounted button. If heart rate goes up a ton, so too will assist Sensitivity adjusts how quickly bike increases or decreases assist according to heart rate. Red triangle with a message but I cannot read it because of my eyesight is poor up close. Here is the issue: after the ride I review my activity but I don't see any error message. If the problem persists, contact your eBike dealer. Why would this be useful? I am assisting my 10th grade grandson with a project he has at school. The Ebikemotion X35 drive unit, found on bikes like the Orbea Gain and Pinarello Dyodo e-road bikes, is one of the most asked-about technologies in the shop. If you drop below 15mph the motor will automatically re-engage but above 15mph it's all down to you. Also make sure that the battery prongs line up properly. Why not take on the Five Ferries Island Hopping Challenge like Jane. The throttle may be loose or damaged. One of the most common questions we receive about our Ebikemotion-equipped bikes is what each color signifies in the IWOC ONE controller. This advanced motor system was first conceived by a team of engineers and cycle enthusiasts at the German automotive giant MAHLE. Make sure that the brake lever is not pulled back and that the cut off switch is not engaged. Using the navigation or maps requires a $4 per year subscription. I wish this was something I could just do via the app! Yes, though the motor will only provide assistance up to 15mph, at which point (by law and as with all e-bikes in the UK) the assistance will cut out. the bike is switched on and you are in close proximity to it. Charge the battery within the appropriate temperature ranges. No word from dealer so far. I then put it on charge for a few hours and when I took it for a ride today it kept flashing pink lights. Temperature sensor damaged. What should I do if my treadmill is slipping? According to Yamaha ebike error codes, speed sensor error is displayed as error code A5, while torque sensor error displays error code 38. It is important to note that electric bike error codes may vary with different manufacturers. Can I ride this in the wet? Find out here. Saturday: 9am6pm Make sure the spoke magnet is in the right place, and its not twisted. If you have an LCD Display (with digital screen) press and hold the M button for a couple of seconds to turn the kit on or off. What electronic drive system does it use? I have replaced the throttle thinking that was the issue as the throttle never returned to the beginning position without me having to put it there manually. It happens when there is a wrong software installation for the line series (performance line) or the type of bike, e.g., speed/cruise, gearbox in the hub, or derailleur. It's a tendency practiced by many riders. The assistance will still work but only for approximately 50 miles. Also, when the software encounters and the connection interrupted. The code iam getting is E0600. If error persists replace charge point. The three power assistance levels are pre-set to offer you a set amount of power at each level. To turn the pedal-assist system off, simply hold down the button for approximately 2 seconds. It's an invaluable tool that enables you to monitor the charging status and other key details of the bike in real-time. Stop charging and allow system to rest for 30 minutes with bicycle turned off. If the problem persists, contact your eBike dealer. I will be calling the retailier tomorrow but expecting no solution as this seems like and issue with the battery or charger. Check charge point and charger. Is this a faulty control box by chance. Solution: Try unplugging and replugging back the throttle cable, checking the pins are in line for a proper connection and are not bent. Simply press the button and once it starts to flash continue pressing until you reach the mode you desire. caring for your electric bike to find our top tips for maximising battery life. If pressed again the unit will vibrate twice to warn you that maximum assistance has been reached. An optional range extender is also available which can be charged away from the bike. No, pedal-assisted electric bikes do not require you to hold a valid drivers licence, pay tax or take out insurance. When you first receive your Ribble e-bike we thoroughly recommend downloading the MAHLE companion app from the Apple Store or Android Play. There should be no LEDs lit up. Letting you keep track of everything from charge status to training data and performance analysis. How does the motor work? Battery blocked by a short circuit. It occurs when a biker pulls the throttle cable without slowing down first, resulting in abnormal responses. It really is very simple and will quickly become second nature to you. Les diffrentes erreurs possibles sont : Erreur 21 ou Erreur 30 : Problme de connexion (cble mal branch) Erreur 24 : Problme sur le cble du moteur (mal branch ou abm) Erreur 25 : Levier de frein engag l'allumage (c'est a dire que lorsque vous allumez votre vlo et votre cran, il ne faut pas rester appuyer sur les leviers de freins) Battery connection problem. The first time I ended up solving it by ridding it in this limp mode till the battery was down to 90% and when I plugged it in the error went away. To do this, we needed to consider carefully which propulsion system was best suited to helping us achieve this goal. I say Feb because it hooked it up to a battery charger and tested it then to see if it was still working and had no issue with it. One or more hall sensor cables could be disconnected or damaged. Never hurts to have 2, but is it really a firmware issue? Switch off the eBike and allow the drive unit to either cool down or heat up to the permissible temperature. It could be due to an improper connection between the controller and the display, causing it not to receive critical information; electric bike error code 30. In truth, there were many key factors that closely matched our vision for the e-bikes of the present and future; Depending on which genre of cycling the bike is designed for, the control button can be found either on the top tube or on the handlebars. Its the power supply error of the electric bike. The button is used to: Left: Top tube mounted control unit. My bike is a hot system sold by Hotstream bikes through Amazon. Behavior Turn off enable contextual audio advice to eliminate sound notification Turn off enable summary audio advice - notifies you of assist level, battery life every time you have an app open and switch power setting on the bike. Using an incorrect battery voltage will cause it not to function correctly or go into sleep mode. This is the MAHLE X35 SmartBike System. Current sensor damaged. It may cause a system failure or improper functioning. If you use an incorrect battery, then it will go into the sleeping mode or not function accurately. With proper maintenance, these can be eliminated. This year's list contains 78 items which scored a 9 or 10/10 with our tech team - this gear is the best of the best, and . Repeat the process described above to select level 2/Amber and level 3/Red. Clicking on the stopwatch icon opens up the activities section of the app. I got the same problem. For the battery to power the motor adequately, it needs a solid connection with the mount connecting the battery leads to the motor. How do you change between the Cycling Modes when you are riding and you dont have a phone?