Burger King Inquiries and Customer Service. No apology offered. Our Story. I would either like a refund or a voucher to cover my lost money please. Now normally being handed extra would be a bonus, but these were actually disgusting, cold, stale and some looked like they had been scoped off the floor. We heard a chorus of Dings from the microwave as our meal was being "prepared".. well.. when it came out, the fries were tepid, the burger was just warm enough and the doughnut was so dry that it started to fall apart. Yellow Pages Digital & Media Solutions Limited. Ideally situated a 1 minute drive from East Buchanan Street, Wallneuk Road, Weir Street or Niddry Street; a 3 minute drive from Mill Street, Abercorn Bridge and Incle Street; or a 8 minute drive time from Caledonia Street and Junction 27 (Arkleston Interchange) of M8. We took a seat after speaking to a worker who ushered us away from the counter and said "sit". Are the prices at this restaurant low or inexpensive? collect, would've been easier just to collect at drive thru as was quiet anyways but no big deal so wouldn't use just eat again parked and went in, order was ready fairly quick and I made a mistake with order but the guy Bharshka I think was his name serving sorted it for me and was really friendly, kind and helpful so thanks to him and will continue to enjoy timmies will just order direct from the drive thru next time for quickness, was a nice chilled vibe in the cafe while I was collecting aswell. Note: your question will be posted publicly on the Questions & Answers page. I ordered a burger with criss Cross fries and my wife had a doughnut with coffee. The member of staff (apparently the manager) started shouting at the top of their voice that the items were definitely in the bag and that I should go and check again. Really enjoyed my breakfast and talked myself outMore, Had a black coffee and a bacon roll very good ..so had an apple fritter and more coffeeagain very good nice environment with efficient friendly staff, I have been to paisley cafe 6 times since it opened and I have to say that the food is excellent however in all the times that I have visited I have never received the order that I asked for and have had to wasteMore, In search of coffee and driving snacks we found Tim Hortons! At this point we then left and my 4 year old daughter was extremely upset! So overall order direct and great customer service in store.More, Doesn't accept cash. Please note, established open hours for Tim Hortons in Wallneuk Retail Park, Paisley may differ over public holidays. We're proud to be part of Canadians' lives, every day. Note: your question will be posted publicly on the Questions & Answers page. Home of Canada's favourite coffee. I have reported this matter to the Customer Service Team at Tim Hortons 2 weeks ago but to date I've had no acknowledgement to my complaint! There is no opportunity to pay with cash. AVOID AT ALL COSTS!!!!More. Tim Hortons legendary Roll Up To Win 2023 contest is back across Canada starting March 6 through April 2 where guests can earn Rolls by purchasing their favourite menu items for a chance to win cars, getaways, gift cards, millions of coffee and food prizes, and new this year, a daily $10,000 jackpot. Tripadvisor performs checks on reviews. Hotels with Complimentary Breakfast in Paisley, Hotels near Glasgow Airport VisitScotland Information Centre, Hotels near Paisley Museum and Art Galleries, Hotels near Thomas Coats Memorial Baptist Church, British Restaurants for Families in Paisley, Italian Restaurants for Families in Paisley. Search for local Cafes & Coffee Shops near you on Yell. Attached you will find a screenshot of my Bank transaction from today. So overall order direct and great customer service in store. The other reviews sum up Tim Hortons perfectly, and I will be seeking my money back from head office. Our team checks each review posted on the site disputed by our community as not meeting our. Renfrew Road Retail Park, Paisley PA3 4BF Scotland. Tim Hortons, Paisley: See 51 unbiased reviews of Tim Hortons, rated 2 of 5 on Tripadvisor and ranked #145 of 180 restaurants in Paisley. Tim Hortons, Paisley: See 57 unbiased reviews of Tim Hortons, rated 2 of 5 on Tripadvisor and ranked #135 of 162 restaurants in Paisley. collect, would've been easier just to collect at drive thru as was quiet anyways but no big deal so wouldn't use just eat again parked and went in, order was ready fairly quick and I made a mistake with order but the guy Bharshka I think was his name serving sorted it for me and was really friendly, kind and helpful so thanks to him and will continue to enjoy timmies will just order direct from the drive thru next time for quickness, was a nice chilled vibe in the cafe while I was collecting aswell. Tim Hortons Claimed Review Save Share 50 reviews #2 of 2 Quick Bites in Linwood Quick Bites Cafe Fast food Linwood Road Paisley, Linwood PA3 3AT Scotland + Add phone number Website Menu Open now : 06:00 AM - 10:00 PM See all (16) Ratings and reviews 2.0 50 #2 of 2 RATINGS Food Service Value Details CUISINES Cafe, Fast food Meals Breakfast I have reported this matter to the Customer Service Team at Tim Hortons 2 weeks ago but to date I've had no acknowledgement to my complaint! The breakfast bagel was so hard I couldn't bite into it. Would honestly not recommend! We asked for a caramel latte with coconut milk, white chocolate and timbits! At this point we then left and my 4 year old daughter was extremely upset! When we did eventally sit down, we noticed the full extent of the mess & filth on all the surfaces surrounding us. This store is situated in a convenient location for patrons from Ferguslie Park, Shortroods, Castle Gait, New Harbour, Gockston, Paisley Town Centre, Ralston and Seedhill. She then stormed out to the back and refused to come back out saying she was too busy to speak to me. This is the version of our website addressed to speakers of English in United Kingdom. Julia Roberts is a Team Member at Tim Hortons based in Oakville, Ontario. I'm a dog owner myself but I go here to get a break from dogs. items missing. I think the staff at the Paisley store are new, because I have never been restricted from entering with my pet. Helping to build sustainable coffee communities. So overall order direct and great customer service in store.More, Doesn't accept cash. They are worse by far. The loyalty scheme where you get a free coffee when you buy 10 is cool as well as the telltims where you can leave a review and get a free donut. The strawberry one was almost stale. The member of staff (apparently the manager) started shouting at the top of their voice that the items were definitely in the bag and that I should go and check again. Read our story. Most hot drinks weren't available and some of the doughnuts were off the menu too. I took a bit and was met with a tooth breaking burger which I can only describe as biting cardboard. Avoid unless you have time to waste! Every little counts with today's cost of living. What a carry on! Popped into the paisley shop to try the burger meals. Emails found on company website info@timhortons.com 100% Support 0 0 robichaud_michelle@timhortons.com 97% communication 1 0 morelli_david@timhortons.com 93% View Christina Deisley's email address: cxxxxxxxy@timhortons.ca & phone: +1-514-xxx-xx60's profile as Supervisor at Tim Hortons, located in London, Ontario. Find directions and contact info, read reviews and browse photos on their 411 business listing. The service was friendly enough, thecoffee and Apple fritter was good and the place looked quite clean. I ordered a burger with criss Cross fries and my wife had a doughnut with coffee. This is the version of our website addressed to speakers of English in Malaysia. This branch is damaging the reputation of the Tim Horton brand. She then stormed out to the back and refused to come back out saying she was too busy to speak to me. Drive Thru was really quick. Poor customer service! Very clearly everything is just cooked from frozen. I should have complained but my wife hates confrontation and I really didn't want to try another ping meal, so we left and will never return to a Tim Hortons ever again. Get quick answers from Tim Hortons staff and past visitors. Scotland is a country where it rains A LOT, and it's COLD. Are you sure you want to delete this answer? Thursday 24 hours. At this point we then left and my 4 year old daughter was extremely upset! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. My suggestion is if you dont care anymore, close up and lock the doors. The food was great but the service was fantastic! In the vicinity you might visit Seedhil Playing Fields, East End Park, University of The West of Scotland, West College Scotland, Pure Gym and Paisley Abbey. Me and my family went for a breakfast to celebrate Fathers Day and it is definitely one of the worst mistakes I have ever made. Get quick answers from Tim Hortons staff and past visitors. It is also disheartening that there isnt a contact phone number to the location or a customer service number. Browse Opportunities If the system detects something that potentially contradicts our. They should take it into account. Our team checks each review posted on the site disputed by our community as not meeting our. We heard a chorus of Dings from the microwave as our meal was being "prepared".. well.. when it came out, the fries were tepid, the burger was just warm enough and the doughnut was so dry that it started to fall apart. Welcome to Tim Hortons UK. Everything you always wanted to know about Tim Hortons! Tragic for a global chain like Tim Hortons to serve such disgusting attempt at food, and no doubt the restaurant was blocked off with chairs, no one would want to stay and eat there. First started coming here during lockdown and its safe to say I'm a regular. Main door filthy too. AVOID AT ALL COSTS!!!!More. Customers can catch the train to Paisley Gilmour Street Station (1500 ft), Paisley Canal Station (3750 ft) and Hawkhead Station (5120 ft away). However, I asked if everything was in the bags and 2 boxes and they replied yes. I have been emailing their customer service email address since 28/02/2022, due to incorrect order and missing items. order from the screen display and paid, for a French Vanilla Latte and a mixed box of 10 minis, and within seconds we were handed the order. I am not sure why I ever return here, order is never right, if it is then its thrown into packaging and cold. The service was friendly enough, thecoffee and Apple fritter was good and the place looked quite clean. Park Royal branch W3. Well. Haven't had service like that in a long time, you need more Derek's in yourshops!!More. We placed an rder and when received found 3items missing. When I went back to the counter to explain. both Costa and Starbucks are better! It should not be allowed only guide dogs, all should be allowed, especially in a part of the world where the climate is so uncomfortable. No apology offered. more, Takeout, Seating, Wheelchair Accessible, Accepts Credit Cards. We heard a chorus of Dings from the microwave as our meal was being "prepared".. well.. when it came out, the fries were tepid, the burger was just warm enough and the doughnut was so dry that it started to fall apart. Note: your question will be posted publicly on the Questions & Answers page. We pulled up and it looked deserted (first red flag), we then went inside,waited about 5 minutes for someone to come out and welcome us but no one came so ended up ordering at the machine. Another Tim Hortons branch can be found here: Visit the following link for Tim Hortons stores near Paisley. Tragic for a global chain like Tim Hortons to serve such disgusting attempt at food, and no doubt the restaurant was blocked off with chairs, no one would want to stay and eat there. I think the staff at the Paisley store are new, because I have never been restricted from entering with my pet. Would have been quicker going to McDonald's across the road. Absolutely Shocking! Far from rhe Canadian experience. Cannot tellMore, This is the version of our website addressed to speakers of English in the United States. more, Takeout, Seating, Wheelchair Accessible, Accepts Credit Cards, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Take a bus ride to Reid Kerr Colleage, Paisley Renfrew Road / Hamilton Street, Council Hq or Paisley Smithhills Street / Piazza. See the reasons why you should franchise with Tims. I took a bit and was met with a tooth breaking burger which I can only describe as biting cardboard. On the street of Paisley Road and street number is 950. I ordered a burger with criss Cross fries and my wife had a doughnut with coffee. Located at 1 Paisley Ct, Whitby, ON, Tim Hortons is the perfect place to go for freshly brewed coffee. Previously, Julia was a Bakery Associate at Sobeys and also held positio ns at Village Green Co . Have a question? It is nice that it's not pet friendlyand we can have coffee in peace. Monday 24 hours. Dirty, flies all over the place. We took a seat after speaking to a worker who ushered us away from the counter and said "sit". I should have complained but my wife hates confrontation and I really didn't want to try another ping meal, so we left and will never return to a Tim Hortons ever again. If the system detects something that potentially contradicts our. When I tried to speak to another member of staff i was completely ignored and I could hear all the other staff in the back laughing, shouting and acting completely unprofessional! Some Tim Hortons UK & Ireland restaurants are currently operating with adjusted opening hours and services due to COVID-19. Well. If the system detects something that potentially contradicts our. Dirty, flies all over the place. I've had some rubbish food, but this tops the lot. I am not sure why I ever return here, order is never right, if it is then its thrown into packaging and cold.