Way can't I pay off this car. Westlake Financial Services is headquartered in Los Angeles, California, USA. Find and finance your next car from participating dealers. Whether you are a dealer or a loan customer, Westlake has the resources to help you. questions you have Privacy practices may vary, for example, based on the features you use or your age. I called Westlake financial and spoke with Juan he saved the day! Westlake Financial Services is the largest privately held finance company in the United States with demonstrated growth year over year. No haggling cuts both ways you might find better deals and lower rates elsewhere. If youre curious about the company and looking for Westlake Financial reviews, well break down the details, requirements and how to apply. To see if you are eligible call at WestLake Financial Phone Number, call (888) 739-9192. Took my car home from the dealership Aug 4th, 2022. HELP. Read full review of Westlake Financial Services and 1 comment. Need Help? Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. I can attest to this. LendingTree does not include all lenders, savings products, or loan options available in the marketplace. Also side note, they charge you an additional 5 dollars for paying with a debit card through the app. Either way, we are here to help you! Westlake Financial Services employs approximately 1,001 to 5,000 people. We're here to help! Auto Refinance Rates WestlakeCustomerCare@westlakefinancial.com, https://myaccount.westlakefinancial.com/wfsWebsite/views/Privacy-Policy.jsp. Find the Cheapest Insurance Type Zip Code Age Age 2 stars. A .gov website belongs to an official government organization in the United States. How do I cancel my Westlake financial payment? Westlake Financial Services account holders now have access to manage their accounts directly from their phones or tablets. This is not the first time I have had an issue with Westlake not processing my payment. Westlake has been in business for 33 years. What days are Westlake Financial Services open? Based in Southern California, Westlake performs indirect installment agreements through a network of 21,000 new and used vehicle dealerships across the United States. The dealership refuses to take the vehicle back and return my $6,000 down payment. This is a benefits outsourcing company, not the auto finance company from California. 11/6/2018. Official Login At www.westlakefinancial.com. I do not recommend this company at all! . Does Westlake financial approve bad credit? Westlake Financial's customer service team can be reached over the phone Monday through Friday from 9 a.m. to 9 p.m. and Saturdays from 10 a.m. to 7 p.m. at 888-893-7937. Westlake will also be required to pay an additional $40,000 civil penalty to the United States. Now you're in control of your next vehicle purchase! This is a issue handled by their first payments department. I can click on the sign in boxes until I'm blue in the face and nothing will happen unless I hit "sign in" so it can tell me my credentials are invalid after not letting me enter my credentials in the first place. Since Westlake Financial is an indirect lender, you can prequalify online to get in contact with dealers, but youll eventually need to visit a partner dealership to finish the deal. 4751 Wilshire Blvd Ste 100 Los Angeles, CA 90010. I in turn contacted Westlake Financial to see how they could help and was told they had no control over that. Get reviews, hours, directions, coupons and more for Westlake Financial Services at 4751 Wilshire Blvd Ste 100, Los Angeles, CA 90010. How many employees does WestLake Financial Number have? I pay on time every month using the same debit card, I get a confirmation email, I see money has come out from my account "pending", next thing I know I get an email from Westlake saying, I owe two months' payment and late fees within the same month I have already tried to pay. Has anyone had any luck with getting Westlake Financial to remove their TL? The headlights didnt switch from high to low they had only one setting because a failed headlight switch which was notated to be fixed prior to purchase. Stop harrowing me stop calling emailing and texting.. send a complete copie of my loan and contract. Any scheduled transactions can be canceled 24 hours prior to the payment date by calling our Customer Service Department at (888)-739-9192. Westlake Financial Services ("Westlake") values its customers and takes each complaint seriously as an . Westlake Financial Auto Loan. The link to my account can be found in the top right corner of this page. If you accept the terms, youll need to complete a full loan application that will most likely include a full credit check and identity verification. If you are satisfied with the loan amount you can borrow and want to move forward with the car title loan application, your loan officer will help you complete the rest of the required paperwork . about your Pre-Approval offer. Questions? Im currently getting shafted by a westlake loan as well. Thank you for bringing this matter to our attention. Online lender LendingClub offers auto refinance loans, which may help you get a better rate or terms on your existing car loan. The Justice Department today announced that Westlake Financial has agreed to pay over $225,000 to resolve allegations that it violated the Servicemembers Civil Relief Act (SCRA) by failing to provide qualified servicemembers with interest rate benefits for the entire period required under the SCRA and by improperly delaying approval of interest rate benefit requests. Servicemembers whose interest rate approvals were delayed more than 60 days will each receive $500. As of yesterday my December payment is also due now. Edit: ive never been charged a late fee either. LendingTree does not include all lenders, savings products, or loan options available in the marketplace. For additional support on this topic or for more information on how to get started reach out to our Support Team at support@dealercenter.com or call us at 888-669-2669. . I'm the 3party . I don't see reviews about what happens afterward. It sucks you can't pay early or turn off autopay. I financed it for 10,450.57 with 20.89% annual rate in late November 2017 and made a down payment of 1,000$. It's time to retire!! Multiple times have I submitted a payment and after it says thanks for payment or payment is good but yet days after the payment due date, it would then tell you that the payment was not confirmed and you now owe us more money because of this. All collections and services are performed in-house from their central facility in the Mid-Wilshire area of Los Angeles. I have ran across a problem with a used vehicle that I purchased through Chrysler of Lawerenceburg KY which did not even last 30 days. Ive been up to 6 days late, and besides caling me multiple times a day, i was no worse for the wear. They found out that many of these issues are due to the wiring due to the lack of the airbag system being fixed. You could prequalify online, but you wont know your exact rate or terms until you visit one of Westlakes partners dealers. Now let me give you some necessary credentials for Westlake. Take your voucher to the indicated dealership, and complete final paperwork. Only a monthly processing fee because i refuse to let them have my card/bank information to do autopay. All collections and services are performed in-house from their central facility in the Mid-Wilshire area of Los Angeles. I would recommend to stay away from this lender until they decide to not have such a horrible application in place. Can't find updated reviews. How is Westlake Financial Services rated? Business Incorporated: Claim it and get a lot of features. Westlake auto finance rates start at 2.99% APR and go up from there depending on your credit score. You must be registered on the official portal to use all services and functions offered by the portal. We scanned the complaints and found that many seemed unreasonable. Need Help? If the dealership refuses to give me my down payment back, I'm thinking I'm just going to call Wells Fargo and open up a claim to get my money back. Life happens and I feel they should at least give people 30 or 3 consecutive late payments to process a repo just like other banks do. They did not apply one cent to my principal. will my car get repossessed? PAY RATE: $17.00 per hour plus bonus potential of up to . Westlake Financial Services is a privately held, Internet-based finance company specializing in the purchase and maintenance of high- and low-risk automotive installment agreements. Bank failed to release car title after being paid off, Read full review of Westlake Financial Services and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. the only problem i had with Westlake was receiving the title but that had to do with an incorrect address at the time of loan initiation. LoanCenter doesnt specify rates or minimum credit score requirements for auto loan refinancing, but all credit types are accepted as long as you can show proof of income. WestLake Financial Customer Service Westlake Financial Phone Number: (888) 739-9192, Official website: myaccount.westlakefinancial.com/wfsWebsite. Based in Southern California, Westlake performs indirect installment agreements through a network of 21,000 new and used vehicle dealerships across the United States. This essentially means that if the first payment isn't made or if Westlake decides to cancel the contract prior to the first payment for any particular reason that they can make the dealership take the vehicle back as well as return their money.. Im not sure on your situation but my wife has a q50 and its a complete shit hole of a car. Charges can hurt your credit score and stay on your credit report for up to seven years whether you pay them or not. A lock (LockA locked padlock) or https:// means youve safely connected to the .gov website. 3 stars. Westlake auto finance rates start at 1.99% APR and go up from there depending on your credit score. I ended up having to refinance my loan to get away from these crooks! Those with the strongest credit (scores of 600 and above), may be eligible to borrow more than the car is worth, as high as 150%. Do I just drop the vehicle off at the dealership and wait for Westlake to cancel the contract? All rights reserved to Westlake Services, LLC. However, it should say on your statement when a late charge will be added. They are inconsistent with their answers and I dont trust them at all. I don't know what to do but I would like my money back that is owed to me. That $14,000 is in addition to what I have to pay for the car. Heres what else you should consider: No minimum credit score required, but your score does impact your interest rate. I would like to have this contract void. LearnMore. Then i called back the next day spoke to someone who was supposed to fix it to get it switched to my ACH supposedly talked to the supervisor and fixed it to where it would only take 2-3 business days. Its great looking and AWD but its been nothing but expensive problems and its only a 2014. Civil Rights - Housing and Civil Enforcement Section. A Westlake Financial auto loan could be a good fit, especially if youre looking for a used car and your credit is less than ideal. Technical Support: 877-558-7177 . Three days after the agreement was in place Westlake automatically took the next car payment from my checking account. I have been trying to resolve this for about six weeks. So glad I am done with this company. While monitoring Westlakes compliance with the SCRA, the Justice Department discovered problems with the companys handling of interest rate benefit requests. Doing a Westlake Financial Deal. M. C. Pasadena, CA. I spoke to the dealership about this and they said that if the contract is kicked back to them that they will put a repossession on my credit as well as they will keep my down payment. Review your pre-qualified finance terms and print your voucher. I was financed through them through a hole in the wall dealership with a sub 600 credit score and 1k down. Westlakes current $8.3 billion portfolio includes automotive WestLake Financial Auto Loan and leases, direct-to-consumer WestLake Financial Auto Loan, portfolio purchases and services, and dealership lines of credit. What is Westlake Financial Services business? I've had an abundance of problems with the vehicle since then. as for them taking cars, i dunno, maybe you can try paying your monthly payment on more, What happens after you file a complaint or a problem to the email address that they provide to their reviews? Type in your email address, click forgot password? and follow the instructions. With as much as I'm paying for my vehicle I think this app should be working well for not just me but all of us it's pretty disappointing. Create an account to follow your favorite communities and start taking part in conversations. Location of This Business. (Debt collectors would rather we didnt tell you, but its something you need to know.). I have not been able to get in contact with their first payments department. The mechanic I took it to though told me that losing $4,500 is less than paying off the full value of the vehicle when the vehicle isn't even worth it and that the repairs the dealership done are unsafe/reflectory of terrible craftsmanship. Talk to someone today now they saying its gonna take 7-10 business days.. They did many repairs wrong at that dealership and they botched the wiring. Under the amended settlement agreement, Westlake has agreed to pay an additional $185,460 to 250 servicemembers who did not receive interest rate benefits back to the date their orders were issued or who had to wait more than 60 days to receive their benefits. Westlake Financial Services 4751 Wilshire Blvd #100 Los Angeles, CA 90010 (888) 893-7937 Hi! Please follow the steps below to register: After successful registration on the portal, you will receive a confirmation email. What is the Westlake Financial Services website? Westlake Financial sends your information to local dealerships so they can contact you with financing terms. Purchase a car 2/18/22 , complaints went out to the company after I saw many violations of several laws. They are extremely rude, talk to you like you are incompetent, the management has zero professionalism, and none of them know what the other person is saying. After receiving notice, a creditor must forgive any interest in excess of 6% retroactively back to the date orders are issued calling the servicemember to active duty. Edit: ive never been charged a late fee either. SUBMITTED: Friday, November 14, 2014. This complaint was posted by a verified customer. Contact Westlake Financial today. Office locations may be found at http://legalassistance.law.af.mil. I am his sister (next of kin) Richard died I am trying to pay off the loan. "Where is the Title to my car" I want answers not excuses. The SCRA provides that interest on any debt incurred by a servicemember before entering military service is limited to six percent per year. Brought a car that was paid off . MON-FRI: 5AM - 8PM PST SAT-SUN: 5AM - 2PM. Westlake mobile application includes features to make a payment, sign up for a recurring payment, access payoff information, and much more! Based in Southern California, Westlake performs indirect installment agreements through a network of 21,000 new and used vehicle dealerships across the United States. Visit our website to learn more or manage your account: www.westlakefinancial.com If you would rather find out how much you qualify for over the phone, you can call us toll-free at (866) 553-3840. They say here is the address Oh I'm sorry can't hear you and hang up. An official website of the United States government. my insurance company sent a forced owner retain check to the claims department before declaring auto a total loss as finally decision. They received their payment in full from the insurance company 2 weeks ago and they are only going to refund me $265.47. 6. Also is my down payment non-refundable? 59. It never opens it stays on the logo I've Uninstalled and reinstalled it 10 times! Is this legal I thought my original contract was with Westlake and everything with the dealership at this point is done how can they put a repossession on my credit if I literally come and drop the vehicle off the moment I speak to westlake's first payments department?